Case Study:
Intelligent Text Extraction Solution
Our client is a leading provider of advanced AI technology with a decade of experience helping enterprises realise business value through the safe and responsible use of AI. Client’s innovative platform, no-code tools, and solutions deliver end-to-end customer and employee experiences from automated to human-assisted and build generative.
About the Project:
Business Challenge
Our client required an AI OCR solution capable of swiftly recognizing printed characters, enabling rapid electronic document scanning. Given the high volume of daily business content, traditional systems struggled to capture data from diverse, complex formats, leading to time-consuming manual interventions. It was crucial to accurately understand and extract data from various sources, including applications, forms, reports, and images, even under challenging conditions. Failure to manage or digitize documents, or to integrate them into critical business processes, risked compromising customer service, impeding processes, raising security concerns, and undermining revenue. Conversely, precise content management could greatly enhance analytics, extracting valuable insights from unstructured data sources. With over hundreds of document and image files, manual indexing of huge amounts of data had its own challenges, including:
• A tedious and cumbersome process
• Expensive in terms of money and resources
• Involvement of the third party to manually index data.
• The probability of errors increased with human intervention.
• Customer claim request time increased due to manual work
The Client Requirements
Create an AI-powered Optical Character Recognition (OCR) solution designed to extract text from specified regions of interest (ROI) within PDFs and images.
Algorithms Used
• AI/ML model to detect the specified ROI
• ROI Image Enhancement
• Text Cleaning
• Data Dump in CSV/JSON
Business Transformation Implementation of AI and ML
Comprehending the specifications, KPT utilized artificial intelligence and machine learning
technology to craft APIs facilitating the recognition of text, images, documents, and PDFs. These APIs are intended for integration by end-users into their applications, thereby digitalizing them. The OCR solution, empowered by cutting-edge AI and ML tools, streamlines information extraction projects, minimizing time, effort, and costs, thereby enabling businesses to attain remarkable efficiency gains. Consequently, company personnel can redirect their focus towards strategic initiatives rather than mundane, time-intensive, and repetitive tasks.
Data Dump In CSV/JSON
Thanks to the intelligent documentation process, the application delivers automated, precise, and uniform access to information retrieval. In accordance with client specifications, meaningful data can be extracted into structured formats like CSV or JSON, facilitating further analysis for actionable insights. These outcomes can be disseminated throughout the organization, fostering efficient, consistent, and accurate content collaboration and decision-making across all departments. They can also be swiftly downloaded into various formats, saving significant time and costs associated with manual document processing. Additionally, this functionality helps mitigate the risk of human error, resulting in enhanced compliance, reduced employee rework time, and prevention of associated losses for both the organization and its customers.
Text Cleaning
KPT prioritized maintaining accurate data encryption for the client while harnessing a comprehensive suite of data quality tools including profiling, cleansing, and monitoring capabilities. Through meticulous text cleansing, KPT ensured the information’s high quality, facilitating quick comprehension of resultant documents. This solution empowered the client to continuously enhance text quality, curbing the spread of inaccurate or inconsistent data. Automation empowered the team to adeptly manage data assets and swiftly align with business objectives using dependable data. The solution’s high-quality, easily understandable text preserved data integrity, aligning with all business goals through a robust data pipeline. Incorporating text cleaning within the OCR solution allowed the client to bolster data integrity, cleanse and monitor data quality continually, thereby transforming their data into trusted information.
About KeyPoint Technologies
KeyPoint Technologies through its proven expertise has pioneered native language messaging and communication with world’s largest language base. Spearheading research in linguistics and AI, it has built the best suited next generation language and device solutions. We are trusted partners to OEMs, Operators, and App Developers for developing intelligent interfaces, engines & input experiences. Our product range includes world’s first AI powered, user-initiated, multi-lingual, search and discovery platform, Xploree; A multilingual, multipurpose conversational chatbot called Xbot. We are also identified as a leader in the localization industry, providing end-to-end translation and localization solutions to help our clients attain their global communication, marketing and revenue goals.
